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TASMAC London
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STUDENT FINANCIAL POLICIES

general policies

The following Student Financial Policies have been approved by the TASMAC London Directors and serve as the central instrument for determining student financial matters. 

Student Account System

TASMAC London conducts student financial matters through the Student Account system. Please see details of how this works below. All charges and credits (without exception) must be posted and paid using the student account system. 

Payments Due Dates

For all programmes except the BA all tuition and fees are due at initial enrolment as per the Terms of Payment guidelines of the London School of Business and Management. Any deposits already paid will be credited towards the student account and the balance of the fees will be due at that time. For the BA programme the fist year’s tuition fees are due at initial registration and tuition fees are to be paid annually thereafter. There is no deferment of fees or payment plan. 

Frequency of Invoice/Statements

All accounts will be sent an Invoice/Statement each academic term and delinquent accounts may be sent to a collection agency. 

Application of Payments

The School reserves the right to apply any/all student payments or deposits to any unpaid student balances on that student’s account. 

Tuition Fees

The entire tuition fees must be paid at enrolment, prior to registration and the commencement of the programme. For international students the balance of the tuition fees must be paid to the representing agency before departure for the UK. Any deposits paid previously will be credited towards tuition. 

Tuition Payment Plan

To assist students in the payment of their fees TASMAC London will allow payments to be made according to a Tuition Payment Plan. This plan is a legally binding document and students, parents, and sponsors should consider carefully whether this is the best strategy for them. All students on a tuition payment plan must have a signed Tuition Payment Plan agreement in place. Students who arrive expecting a payment plan and  do not have this plan in place will be allowed to set up a short term payment plan (Deposit + 2 payments within 2 terms) locally but will not be enrolled or be entitled to student services until a plan is in place. 

Delinquent Payments

Charges may be placed on a student’s account for a number of reasons. (Please see the List of Chargeable Items below) Students are expected to make their payments on time and in accordance with the payment policies set out in their account and in their payment Plan. Students with outstanding balances beyond the due date will initially be contacted and a financial advising session scheduled. The following control mechanisms are in place for delinquent payments: 

  1. Students who arrive and do not make their initial payment as agreed in their Tuition Payment Plan will be allowed to attend classes but will not be formally enrolled or allowed any student services until their account is brought current.
  2. Students carrying any negative balance on their account for up to 14 weeks, including (but not limited to) library charges, late payment penalties, assessment fees, and book store, will have their assessment results withheld, student services withdrawn, and library services suspended.
  3. Students in arrears for longer than 14 weeks will be withdrawn from classes and not be allowed to take their final exams.
  4. Students in arrears for greater than 20 weeks will be withdrawn from school and their account submitted to a collection agency for collection and possible legal action. 
Price Increases

From time to time it may become necessary to increase the tuition fees for the programmes. Once a student has enrolled and paid full fees, provided that they continue on their programme without breaks or deferrals, they will not be subject to subsequent price increases, which may occur.  

Financial Holds

A student may not participate in graduation ceremonies, register for further sessions, or receive any diploma, grades, certificates, transcript, or letters of recommendation until all financial obligations have been satisfied in accordance with these TASMAC London financial policies. Any diploma, grades, certificates, transcript, or letters of recommendation shall be retained by the School as a security interest until all such obligations are satisfied. Release of any such security interest prior to, or subsequent to, any default by the debtors shall not be considered a binding precedent or modification of this policy. 

Current Address

It is UK law and the policy of the school that students in this country studying on a student visa must keep the school informed of their current address. It is the student’s responsibility to keep the school informed of their current accommodation and invoicing postal addresses. This policy has been incorporated into the academic, financial, admissions, student records, and student services policy statements. Most communication with students will be sent through the post. Students who fail to maintain an accurate postal address will not receive their grades, financial statements, registration communication, and may be in violation of their student visa requirements. 

Setting up an invoicing address

Statements of accounts are mailed to students at either their accommodation address or optional invoicing address on file with the School. To set up an invoicing address please see the Director of Finance. 

Deposits

International students who require a visa to study in the UK will be asked for a deposit upon application. This requirement may come from TASMAC London or one of the school’s representing agents. The amount of this deposit may vary depending on the representing agency, time of year, and part of the world the student applies from. Visa support documents will not be issued until the deposit has been received. All deposits are credited towards the tuition fees. Please see the refund policy for deposits below.

Deposits are required of all international students before visa support documents are issued. Deposits must be made in the form of British pounds and should be transferred by electronic bank wire transfer. Deposits will be held in the school deposit escrow account. Deposits may also be accepted by bank draft but the student should be aware that postal delivery times may add several weeks onto the visa process. This deposit will be refunded if the applicant’s student visa application is refused. To be eligible for this refund the applicant must produce an original “Visa Refusal Letter” from the British High Commission to whom they applied for the visa. 

Enrolment and Registration

For the purposes of clarity the terms Enrolment and Registration are defined here: 

Enrolment is defined as the process of admitting students to one or more programs of study, setting up the student account, and paying the tuition fees. A student who has not paid their tuition fees and/or has not made arrangements regarding their fees with the Finance Office cannot become an enrolled student. Payment of a deposit or application fee does not constitute payment of fees and will not qualify the student for enrolment. 

Registration is the process of the Director of Studies entering a student’s name onto the roster of a specific module of study prior to the start of each term. The sending out of the invoice/statement signals the start of registration for the next academic term. The student must have a financial clearance form from the School’s Finance Office to be registered. Registration is necessary every term and by registering for classes a student agrees that the tuition fees for that term may be deducted from their student account. It is not possible to register students who have not paid their fees into their student account. Students that are not registered for a module will not be allowed to attend the class sessions of that module. A student who fails to register for classes before the 1st day of classes for that term will be assessed a “Late Registration Charge” A student who registers for classes and then fails to attend is not entitled to a refund of those tuition fees. 

The Student Account Invoice/Statement System

Upon arrival at the School each newly accepted student must go through the enrolment process. At enrolment they will be assigned a student financial account to which charges and payments will be posted. The first credit to your account will be any deposits or application fees you have paid. The first charge posted to your account will be the tuition fees due before you start your classes.  

The student invoice/statement is a reflection of your student account. It is generated and mailed to you by the Finance Office of the school once each term. Payment of any due financial amount shown on the invoice/statement/statement is due about one month before the start of the next academic term.  

The sending out of the invoice/statement/statement signals the start of registration for the next academic term. Every student must respond to this invoice/statement both by paying the invoice/statement within the stated time and by contacting the Director of Studies to register for next term’s classes. This detailed response is required in order to confirm your plans for each academic term. A timely detailed response will ensure a smooth start up at the beginning of each academic term. Students who fail to respond will not be registered for classes, will not be allowed to attend classes, and if there are outstanding delinquent balances due on their account may be un-enrolled from school.  

Line by line instructions are found on the back of the student invoice/statement. 

The main purpose of the invoice/statement is to communicate new activity (postings) on your account and initiate payment and registration. This statement goes directly to the student via the post. Students must ensure that their postal address is current. Failure to receive an invoice/statement does not alter the student’s responsibilities for payment. You should monitor your invoice/statement to confirm credits for your payments, or to ensure that bank transfers have actually arrived at TASMAC London and have been posted to your account.  

You should also monitor this invoice/statement for additional charges since the Finance Office acts as a clearinghouse for student charges that originate from other departments of the School. The student invoice/statement will include tuition, miscellaneous fees, prior back balance due, recent payments, and any financial assistance that has been awarded. These additional charges should be paid at this time.  

The school posts the invoice/statements to the student address near the end of each term. The student should share this information with parents or guardians as appropriate. Please retain the invoice/statement for your records. 

Class Changes and Your Account

Tuition and fees charged to your account are based upon registration prior to the beginning of the academic term. If a student makes changes to their classes or adds a class this may affect these amounts. Students dropping a class once the term has begun will not receive a refund of tuition fees associated with that class. Students adding a class will be invoiced for the additional fees associated with that class. Tuition and fees adjustments are made at the end of the first two weeks of the academic term. 

How to Read Your Invoice/Statement

The invoice/statement sheet lists information about the student's classes, a breakdown of charges and credits, and the summary of the amount due at the bottom right. The amount due should be paid by the due date listed. 
Invoicing statements are prepared each academic term and represent activity on your account. The statement has detailed financial information relating to each invoicing period.  

The invoice/statement is your official record of account activity and should be kept for future reference. Statements are mailed to your current address on file with the Records Office, unless you have previously arranged to have invoice/statements sent to a separate invoicing address.

Payments

Advance Payment
To enable the School to make necessary plans for the instruction and maintenance of the student body, anticipated enrolment for the academic term must be determined the prior term. This is why the School requires advance payment of all student registrations to provide numbers as accurate as possible for this planning. 

All payments must be in British pounds sterling. Payment may be in the form of a bankers draft, electronic bank transfer, or cash. Personal cheques are accepted on UK accounts only and with relevant guarantee cards. 

Any student who completes registration agrees to pay the School according to the payment terms documented in the Terms of Payment and Refund policy.  

Payment of all School charges is to be received in the School Finance's Office by the due date to avoid late payment penalties, late registration charges, and account "holds".  

The School will not register a student, confer a degree on a student, or provide a transcript to any student or former student who has any financial obligation to the School. 

To encourage prompt payment, the School assesses a 1.5% per month late charge on the past due amount if the payment does not arrive by the due date. Failure to pay amounts due may result in the referral of outstanding balances to a collection agency.  

Methods of Payment 
Cash Payments
Cash payments may be made in person at the Finance's Office. All payments must be in GBP currency. 

Payments by Cheque
Make cheques payable to the TASMAC London School of Business.
Include your student number (if you have been issued one) on the cheque.
Payments by cheque are processed on the day received. We cannot hold cheques.  
Any person who presents to the School a cheque that is not accepted for payment by the bank because of insufficient funds, stopped payment, nonexistent account, or other reason for which the person is responsible is charged a penalty as provided by law. (Please see Returned cheque Charge in the List of Charges in this document) Do not submit a cheque that you know will be returned by your bank. We cannot accept two party cheques or pre or post dated cheques. 

Mail Cheques to:
TASMAC London School of Business
Finance Office
1 – 3 Valley Drive
Kingsbury
London NW9 9NG
England

Cheques returned because of bank errors will be re-deposited after written notification is received from the bank and a £25 service charge is paid by the student. No late registration fee is assessed for cheques returned because of a bank error. Students should request reimbursement of the service charge from their bank.

A stop payment of a cheque does not constitute a formal withdrawal and is considered a returned cheque. Writing a non-sufficient funds cheque or stopping payment on a cheque does not cancel registration. Students whose cheque is returned for non-sufficient funds or who places a stop payment on a cheque must honour the cheque and pay the service charges before withdrawing from the School. After honouring a returned or stop-payment cheque and formally withdrawing in the office of Student Affairs, the student will receive a refund, if applicable.

A student whose cheque for tuition is returned will be dropped from their class roster. When the cheque and applicable charges are paid, the student will be added back to the class roster. If the cheque and charges are not paid, the student's account will be placed on "hold" and the cheques will have their registration status placed on "hold". 

Credit/Debit Card Payments
Credit cards (VISA, MasterCard) may be used to pay tuition for students. All charges to TASMAC LONDON by the credit card company (ie. 2.9% Convenience Fee) will be added to the students account. The person whose credit card is being used to pay tuition must be present to sign the charge slip.
Debit cards may be used in person at the Finance's Office.

Short Courses and Professional Training Classes

Fees for short courses and professional training classes are announced for each academic term when the course is scheduled by the School. Students who formally withdraw from a short course or conference up to 1 week prior to the first class meeting will receive a full refund of fees paid. No refunds will be made for withdrawals after the first class meeting.  

List of Chargeable Items and Amounts
  • Tuition fees (as stated on the consolidated price sheet, subject to change)

  • Part time credit bearing tuition fees. (The price of a single class in the programme the student is studying times the number of classes taken, not available to students on a student visa.)

  • Additional Official Transcripts £3

  • Retake Fee (The price of a single class in the programme the student is studying less 40%)

  • Audit, non credit bearing (per course) non-refundable £425

  • Course overload charge (BBA programme only) £425

  • Application Fee (non-refundable but applied to tuition) £50

  • Identification Card Replacement £35

  • Returned Cheque Charge £50

  • Readmission Fee £250 (non-refundable, but applied to tuition)

  • Replacement Diploma Fee £50

  • Course Materials Charge (determined per course)

  • TASMAC LONDON Graduation Ceremony Fee £47.00

  • Bank Error Charge £25

  • Late Registration Fee £48.00

  • Postal or courier charges incurred on a student’s behalf (Actual costs)

All fees must be paid in order to enrol. There is an automatic hold on registration, transcripts and diplomas for anyone whose student account is not paid in full. Items for which payment was deferred must also be paid before a transcript may be released.

Please note: fees and charges are subject to change without notice. When such changes are made, notice will be given as far in advance as possible. 

Discounts

Tuition Prepayment Discount
Any student who enrols in a programme of more than 18 months in length may pay by the year. However, students in these programmes who pay their entire tuition fees in advance are eligible for a 10% discount in their entire tuition fees plus a guarantee of no increase in tuition and fees for continuous enrolment. This option is only available for payment of full tuition. 

Late Payment Penalties
To encourage prompt payment, the School assesses a 1.5% per month late charge on the past due amount if the payment does not arrive prior to the start of the next term.

In addition to the late charge penalty, the School will assess a financial "hold" which restricts access to the registration system and restricts the release of transcripts and diploma.  

3rd Party sponsorship

Some students may be sponsored by a third party such as a family member or an employer. In this case the students record should contain an original letter of sponsorship (faxes or photocopies are not acceptable) stating the amount and duration of the sponsorship and the appropriate invoice/statement address. All letters of sponsorship will be verified. A letter of sponsorship does not remove the responsibility for payment from the student it simply alters the billing address. Deposits and application fees must still be made according to the policies stated here. 

Refunds

Deposits
Deposits from international students are refundable only if the student’s visa application is rejected by the British High Commission Visa Office in their home country. Upon TASMAC London’s receipt of an original “Visa Denial” letter issued by the British High Commission Visa Office, the deposit received will be refunded. All other deposits are credited towards the tuition fees. Refunds of deposits are made by electronic bank transfer directly into the student’s account once the application fee has been deducted. 

Cancellations

Cancellations will only be honoured as a result of an entry visa refusal. Cancellation and any resulting refund requests must be made in writing to the admissions office at TASMAC London and must be accompanied by the Visa Denial letter. Tuition fees paid prior to the start of the relevant semester are refundable only if the student has been refused a visa to study in the UK. Proof of this must be provided as above.

A letter confirming the cancellation will be sent from TASMAC London to the student’s home address, the Home Office in Britain, and the relevant British High Commission/Embassy in the student’s home country.

Once fees are paid no refunds will be made under any circumstance other than that stated above. 

Death

A refund of all unused tuition and other mandatory fees will be made in the event of the death of a student at any time during an academic term. 

Deferrals

If an accepted applicant has paid for their classes but has to postpone their entry to the school for one or two terms due to a genuine emergency and intends to arrive in a later semester, all fees will be held and applied towards the subsequent term for which the student registers. This also applies to students who intend to re-apply for their visa after an original denial.

In order for a student to be eligible for a deferment status the student must state a subsequent term of study/registration. If the student fails to return for the stated re-entry date (except in the case of a visa denial) the tuition fees/deposit will be forfeited.

Students who defer are subject to any fee increases that occur during the period of their postponement. 
International students in the UK on a student visa must remain a full time student during the duration of their stay and are not permitted to defer. International students who find they need to defer must do so before arrival in Britain or return to their home country during their period of postponement.

Dropping out once a semester has begun: Please see “Cancellations” or “Deferrals” above.

Withdrawals

A withdrawal is defined as the removal of an enrolled student from school due to a genuine emergency. This status is only for those students who intend to return in a later term and all fees will be held and applied towards the subsequent term for which the student registers.

It is unlike a deferral in that the student has already begun their studies.

A request for withdrawal must be completed by the student prior to their departure.
In order for a student to be eligible for a withdrawal the student’s account must be paid in full and they must state a subsequent term of study/registration. If the student fails to return for the stated re-entry date the tuition fees/deposit will be forfeited.

Students who withdraw are subject to any fee increases that occur during the period of their postponement.

Students who’s withdrawal exceeds 1 calendar year will be subject to a “Readmission Fee” 

International students in the UK on a student visa must remain a full time student during the duration of their stay and are not permitted to withdraw. International students who find they need to withdraw must do so before arrival in Britain or return to their home country during their period of postponement.

Dropping out once a semester has begun: Please see “Cancellations” or “Deferrals” above. 

Holds

A student may not participate in graduation ceremonies, register for further sessions, or receive any diploma, grades, certificates, transcript, or letters of recommendation until all financial obligations have been satisfied in accordance with these TASMAC LONDON financial policies. This is known as placing the student account of “Hold”. Any diploma, grades, certificates, transcript, or letters of recommendation shall be retained by the School as a security interest until all such obligations are satisfied. Release of any such security interest prior to, or subsequent to, any default by the debtors shall not be considered a binding precedent or modification of this policy. 

"Holds" can be placed on the student account by a variety of departments. Contact that department if your account has been placed on "hold". Types of hold include:
Academic – Transcripts, Degrees, Diplomas
Library – Books, Class supplies, borrowing privileges, Computer lab access
Student Services – Letters of Recommendation, Visa Documents, Internships, Student ID cards, Bank accounts, Travel discount cards
Registrar – Incomplete file
Financial – Unpaid accounts

Special Policies

Course Overload Charge Policy
Students who achieve a GPA of 2.5 or better may, with the permission of their academic advisor and the Director of Studies, take an additional class each term. These students are charged a special tuition rate for extra courses or degree credits. (See the list of Chargeable Items above) School Academic Policy requires approval for a course overload (see academic regulations for details). The academic petition process begins in the Director of Studies office. Students who add a class are required to pay the additional fees which will be added to the student’s account. Non-attendance of an added class does not waive the charges or academic requirements for that class.

Un-enrolment for Financial Reasons Policy

A student may not register for a succeeding term if the student’s account is not paid or satisfactorily settled for the previous term.

TASMAC London will not carry students on their list of currently enrolled students if they have not paid their account in full and subsequently not registered for classes. A student with an account that has not been paid in full for an entire academic term must meet the payment provisions made at enrolment or face immediate Un-enrolment. This will affect the student’s visa status and their claim to legally stay in the UK. Students wishing to re-enrol after Un-enrolment will be assessed a readmission fee.

Upon written appeal, the Director of Finance may reconsider, and in specific cases where good and sufficient reasons exist, grant exception to the policy. Such exceptions will generally be based upon circumstances which were beyond the control of the individual student.

If past due accounts are paid within 10 days of the start of term, interest charges of l.5% per month on the unpaid balance (18%/year) will be waived. Any account placed with a collection agency will be subject to collection and legal costs. 

Student Status

A student and/or accepted applicant will, at any given moment, have one of the following status assignments on their student record:
Enrolled – A student’s tuition fees have been paid but has not registered for the current term.
Registered – An enrolled student’s tuition fees have been paid and is registered for the current term.
Un-enrolled – The school has removed the student from the roster of enrolled students for reasons of academic misconduct, or non-payment of their financial account.
Withdrawn  - An enrolled student who’s fee have been paid but for reasons of a genuine emergency has had to temporarily remove themselves from study.
Deferred – An accepted applicant has paid a deposit but for reasons of a genuine emergency has had to temporarily postpone their arrival at the school.
Re-enrolled –An un-enrolled student who has settled their student account or rectified their academic penalties.

Transcripts and Diploma Release Policy

Students are entitled to one official academic transcript. This will usually be their final transcript from the school. Official transcripts bear the signature of the Director of Studies and the seal of the school and are acceptable as employment and educational application documentation. Additional official transcripts will attract a charge. (Please see the List of Charges in this document) There is no charge for unofficial transcripts. Please allow 10 business days for release of transcript when the charge is paid by personal cheque. All transcripts charges must be posted and paid using the student account system. Immediate release is allowed when payment is made by money order, bank cheque or credit card. We accept VISA, DISCOVER and MasterCard. 

Identification Card Replacement Charge

Students are issued with a Student ID card when they enrol. This card should be sufficient to last the duration of their study. If a student needs a new card because of expiration or a change in their programme a new one will be issued free of charge as long as the student turns in their old card. If their card has been lost or stolen and they cannot produce it there will be charge for replacement. (Please see the List of Charges in this document)

FAQs on Student Finance 
  1. When do I pay and how much?
    For all programmes except the BBA all tuition and fees are due at initial registration as per the Terms of Payment guidelines of the London School of Business and Management. For the BBA programme the first year’s tuition fees are due at initial registration and tuition fees are to be paid annually thereafter. Additionally each student will receive a Student Account Invoice/Statement each term. This statement will reflect charges assessed within the last term and charges for classes for next term and indicate a due date by which payment must arrive at the School’s Finance Office. The amount due will be clearly shown on the invoice/statement/statement and that amount must be paid? 

  2. What happens if the amount due is not paid by the due date?
    Students who do not pay their account balance by the due date will not be allowed to register for classes for the next term and will be assessed a late registration fee once the amount is paid. Students with an account overdue for an entire academic term may face un-enrolment and additional fees. Any student who completes registration agrees to pay the School according to the payment terms documented in the Terms of Payment and Refund Policy.
    To encourage prompt payment, the School assesses a 1.5% per month late charge on the past due amount if the payment does not arrive by the due date. In addition to the late charge penalty, the School will assess a financial "hold" which restricts access to the registration system and restricts the release of transcripts and diploma.  

  3. Where are my invoice/statements mailed?
    Statements are automatically mailed to students at their current mailing address on file with the School. The School will mail your statement to the most current address on record. In most cases this will be your local London address. If you wish for your statement/invoice to be mailed to a different address you must fill out a request to this effect at the Finance Office.

  4. May I have my invoice/statements mailed home?
    Yes. The School provides an alternate invoicing address option that may be used at the student's request. The invoicing address will remain in effect until changed by the student. A change to the student's primary mailing address will not change or delete the invoicing address.

  5. What is full-time Part -time enrolment?
    The Director of Studies and the British Home Office considers “Full time” enrolment to be 15 contact hours (actual classroom hours) to be full time. Less that 15 contact hours per week is considered “Part time” study and is not available to student requiring a visa for their study and is priced on a per module basis. 

  6. Do my class changes impact my student account?
    Yes. Adding a class will attract an additional charge. Please see the Course Overload Fee in the list of Charges. 

  7. What happens if I completely withdraw from all of my classes during the course?
    Charges for the current term in which you withdrew still apply and will be posted to your account. Remaining credit on your account will be held until your return. 

  8. Who can answer questions about my student account?
    The Student Account Invoice/Statement is designed to be very self explanatory. First, please review your account. If you still have questions about your student account contact the Director of Finance. 

  9. What’s the difference between enrolment and registration?
    Enrolment happens when you first arrive and includes issuing you a student number, payment of fees, creating your student account, and entering you onto a programme of study (ie. MBA). Registration is the process of you bringing your account current and registering for classes each term. 

  10. What happens if I just quit coming to school?
    First you will obviously fail the modules you are currently registered in. Additionally any outstanding tuition fees are still due and any credit on your account will be applied towards those fees. 

  11. What other charges might there be on my account?
    Please see the List of Charges in the Student Financial Policies.
     

     
   

 
   

'TASMAC Group is accredited by the British Accreditation Council for Independent Further and Higher Education. TASMAC London is a part of TASMAC UK LTD.
Registered Office: TASMAC House, Valley Drive, Kingsbury Road, London - NW9. Registered in England, number 6467916'